- If there is any discrepancy identified between the due amount and payment amount, on the same day before posting or reconciling the visa machine, we will reject or recall the payment made and will make a new payment with the correct invoice amount.
- An advanced payment is done by the patient and a discrepancy identified between the due amount and payment amount on the day of treatment or procedure, the patient needs to submit a reimbursement form with all related bank details. The insurance department will check this discrepancy and forward the reimbursement request to the Management for approval. Finally, the payment will be reimbursed to patient account through cheque or transfer.
MINORS
Any Customer using the website who is a minor (under the age of 18) shall not be able to make any transactions.

